CAN I CANCEL, CHANGE OR AMEND MY ORDER ONCE IT HAS BEEN PLACED?
Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your billing and shipping details. However, we are unable to combine orders or add pieces to an existing order once it has been placed. We will not charge shipping for one exchange if the good(s) are then kept. If you need to make any amendments, please contact our Customer Care on customercare@slacksandco.com for assistance. If you are a customer in the EU, you have the right to cancel your order with us under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs). If you choose to cancel your order with SLACKS & CO, you must let us know in writing that you wish to cancel the entire contract. Please email customercare@slacksandco.com quoting the Order Confirmation/ Dispatch number that we sent to you by email. You must the follow the normal RETURNS procedure. See more at: Returns.