Your refund will be issued to the original credit card used to place the order. Just send the unwanted item(s) and Delivery Note and Returns Form back to us within 14 days of receiving them.   We will only refund the cost of postage where the item returned is faulty or where we have sent you the incorrect item. The item(s) you wish to return must be in perfect condition (re-saleable), unworn, unwashed and in their original, undamaged plastic packaging with the labels/tags still attached.  Items considered to be in an unsuitable condition or returned outside of the 14 day period will be sent back to you. Refunds may take up to 10 business days to show up in your account once payment has been made to you.  This can vary greatly between card issuers, and unfortunately we are unable to influence this.