Making a return or exchange is easy. Just make sure you request a RETURNS CODE within 7 days of receiving your order, by emailing customercare@slacksandco.com. Remembering to quote your order confirmation/despatch number.  Then return the unwanted item(s) with the DELIVERY note and the RETURNS form stating the RETURNS CODE back to us.  The RETURNS CODE will be valid for 14 days within which you can send your unwanted item(s) back to us.